Saturday, October 4, 2008

NIGHTMARE at THE TERMINAL

15th September 2008, 10.30p.m. Tom Bradley International Airport, Los Angeles is where it begins. It was when my short joy of puasa on a long haul flight HKG -LAX ended and my nightmare started. According to my itinerary as set and confirmed by MAS KLIA Airport staff i have ample one a half hour before my connecting flight to Atlanta and Tampa on Delta Air.
Upon checking in i was told by the Delta Air people at terminal 3 that their last flight out was BLOODY FULL! I was aghast and shocked definitely felt my heart skip a beat! How's that happened? The lady calmly said that my agent did not reconfirm my ticket booking as i had missed my flight the day before (which was due to disruption by typhoon Sinluka in Taipei).

What shall i do next? Is there any other flight out? NONE she said, till tomorrow (16th Sept. Wednesday) at noon, and if i'm interested she can booked me on immediately, but i have to pay extra. Why? i can't get the same price as the one booked by an agent...i have to pay an extra of USD600. Damn! my agent and damn! MAS KLIA people i said to myslef!.

My next question was is there an earlier direct flight to Tampa from LAX? She said YES but on Southwest Airline at Terminal 5 that leaves tomorrow morning at 7.30am. I asked for Southwest contact number and she quitely gave me their 1-300 tol free number. Thanking her i made my way out of the arrival hall towards Terminal 5. With some help i got on to the terminal bus towards Terminal 5, its the bus last round trip for the night. By then its already 11.30pm.

Upon arrival i rushed in to get to the ticketing counter but was stopped by a guard informing its already closed! I can't contact my office as my phone already dead out of power. I thought i use the number to call the tol free number. It really is free and to my relieved get to talk to someone from Southwest Airline for tomorrows ticket booking. I have to use my credit card to pay USD393 for the ticket, which i had to spell out every alphabets out for her to get my name, billing address right. Upon acceptance she gave me a ticket confirmation number write down and advised me to be at the ticket counter latest by 6.00am tomorrow.

Thanking her i have 6 hours to kill. Half the mission accomplished now i had to find a place to spend the night, get connected and inform home base, PSSB Cyberjaya. Found a quite spot in the arrival hall of Terminal 5 with two other people sleeping (perhaps waiting for their next flight out) and tried to access the net.
Suddenly i felt like a cast with Tom Hanks stranded at an airport in THE TERMINAL, minus the leading lady Catherine Zeta Jones!. ...(look out at the poster guys!)

My Mac detected a signal but u need to subscribe T.Mobile service...luckily they have a day subcription of USD 9.90...again my credit card to the rescue. Seconds later i'm connected and on goes my messenger YM to find out who in office back home is online....
I need someone to shout at!



hamid